Privacy Policy

(Last Updated: October 15, 2014)

At Work Truck Solutions ("WTS," "we," or "us"), we are committed to ensuring the privacy of our customers. This Privacy Policy ("Policy") describes how personal information is collected from users of the Work Truck Solution website at www.worktrucksolution.com (the "Site"), and how that information is used and disclosed. By using our Site, you consent to the terms of this Policy.


We reserve the right to modify this Policy at any time and will notify you of such changes by posting the modified Policy on our Site and indicating at the top of the Policy document the date it was last updated. Your use of the Site following the posting of such changes shall constitute your consent to any changes to Work Truck Solutions' privacy practices.


WHAT IS PERSONAL INFORMATION?

Personal Information: Personal information is information that specifically identifies an individual, such as an individual's name, address, telephone number, e-mail address, and credit card (or other account number) when directly linked to him or her, such as information about his or her purchases. Personal information also includes demographic information, such as date of birth, gender, geographic area and preferences when such information is linked to other personal information that identifies an individual.


Aggregate Information: Personal information does not include "aggregate" information. Aggregate information is data collected about a group or category of products, services or customers from which individual customer identities have been removed. In other words, information about how you use a service may be collected and combined with information about how others use the same service, but no personal information will be included in the resulting data. Likewise, information about the products you purchase may be collected and combined with information about the products purchased by others. Aggregate data helps us understand trends and customer needs so that we can better consider new products and services, and tailor existing products and services (including the Site) to customer desires.


PERSONAL INFORMATION WE COLLECT

You provide personal information to us in a number of ways when you visit the Site.


For example, you provide us with personal information when you:


  • Create an account and subscribe to our e-mail newsletter or other services ("Services")
  • Conduct a transaction through the Site
  • Participate in a survey, contest, sweepstakes, or other promotion on the Site
  • Contact us by e-mail for any reason, such as to request help with the Services, or to provide us with your comments/feedback
  • Submit personal information in connection with photos/stories for potential use and/or publication on the Site

We may collect your name, image, billing and shipping addresses, e-mail address, phone number, credit card number and expiration date in this manner. We may also collect certain demographic information in connection with your participation in any survey, contest, sweepstakes, or promotion on the Site. You understand that when you submit information to us, including but not limited to comments, stories, photos, or videos ("Content"), for participation in any survey, contest, sweepstakes, or promotion offered on the Site, that Work Truck Solutions may post or publish this information on the Site, and that you also agree Work Truck Solution has an unlimited right to use your Content. Your participation in such surveys, contests, sweepstakes, or promotions offered on the Site, and associated information sharing, is done at your own risk - Please keep this in mind. Important Note: You have the option of telling us how you wish to be identified in connection with your photos, stories, comments and elsewhere on the Site. If you choose to use your real name (or include any personally identifying information as part of your "nickname") that information will be publicly displayed on our Site where noted. Therefore, please use caution in determining how you wish to be identified on the Site.


Additionally, when you visit our Site, some information is automatically collected, such as your computer's operating system and browser type, version, and capabilities (such as whether JavaScript is enabled and cookies are accepted), your Internet Protocol (IP) address and the time and date of your visit, the referring site (if applicable), as well as screen resolution, color and depth. This information is tracked through the use of web beacons and logs.


Cookies: Cookies are small files that are stored on your computer by your browser at the request of a web site to store your personal preferences. Work Truck Solutions may use cookies and your internet protocol (IP) address for certain functions to better your online experience.


Web Beacons: "Web beacons" (also known as "web bugs," "action tags," "pixel trackers," or "clear GIFs") may also be used on the Site or in e-mails relating to the Site. Web beacons are small graphic images placed on a webpage, web-based document, or in an e-mail message that allow the collection of certain information and monitor user activity on the Site. Web beacons are invisible because of their size (only 1 by 1 pixel) and because they are the same color as the background of the web page. We do not use Web beacons to collect personal information about you. Web beacons are used to collect non-personal information such as the IP address of the computer that the Web beacon is sent to, the URL of the page the Web user comes from and the time the Web beacon is activated (such as when you view the webpage, advertisement, or e-mail that contains the Web beacon).


HOW WE USE PERSONAL INFORMATION

In general, we use personal information collected on the Site to provide the Services and otherwise process transactions on the Site, to provide support for the Services, to respond to user requests and inquiries, to maintain a record of our dealings with Site users, to develop new products and services and to inform users about products or services we think will be of interest. For example, we use your information to process orders of subscriptions to the Services or purchases or other products, to communicate with you about your product purchases, your subscription(s) and/or use of the Services or the Site, to provide support in response to your inquiries, to send you promotional materials via e-mail and postal mail, to improve our products and services and to develop new products and services. When we use your personal information in our internal marketing efforts, we provide you with choices (see "Choice," below). We may also receive information from third parties with whom we have business relationships, and may combine this information with the other personal information we maintain about you (for example, we may receive updated information about you, such as an updated billing address, from the financial institution issuing your credit card in connection with billing for Work Truck Solutions products). If we do so, this Policy governs such information.


SHARING PERSONAL INFORMATION

We do not sell, trade, or rent personal information to third parties without your prior consent except in the limited circumstances described in this Policy. We may share personal information with third-party vendors who assist us in performing internal functions necessary to operate our business. These functions may include, for example, analyzing traffic information or other data, providing marketing assistance to us, mailing items, processing credit card transactions, and fulfilling or delivering orders. In all cases we limit the information shared with our third-party vendors to that which is necessary to carry out those functions. We are not responsible for any additional information you provide to these parties, and we encourage you to become familiar with their practices before disclosing information directly to them.


We also disclose personal information when we believe it is appropriate to comply with the law (e.g., a subpoena, warrant or court order) or with requests of law enforcement authorities, or other similar inquiries; to enforce or apply this Policy or our other policies or agreements; to initiate, render, bill and collect for amounts owed to us; to protect our or our customers' rights, property or safety; to protect our customers from fraudulent, abusive, or unlawful use of our Site; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.


In addition, information about our customers, including personally identifiable information, may be disclosed or transferred as part of any merger, acquisition, debt financing or sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personally identifiable information could be transferred to third parties as one of our business assets.


OTHER WEBSITES

The Site may contain links to other websites. Links from our Site to other sites or content are provided for your convenience only, and we do not have control over the content or privacy and security practices and policies of such third parties or other sites. Any personal information you provide on linked pages is provided directly to that third party and is subject to that third party's privacy policy. We strongly recommend that you learn about their privacy and security practices and policies before providing them with personal information. Similarly, some third parties may place cookies in advertisements and in other locations on the Site, and may place Web beacons on the Site in conjunction with such cookies. Information collected by these third parties is subject to those third parties' policies governing use and disclosure of personal information.

When you are on the Work Truck Solutions Site, you may be directed to other sites that are beyond our control. We do not control the information collection and dissemination policies of third-party companies. These other site may independently collect data from or about you, solicit information from you, or place their own cookies on your computer. We are not responsible for any use of the information such third-party sites may collect.

Google, as a third party vendor, uses cookies to serve ads on your site.

Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet.

Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy..

We partner with a limited number of third parties to serve ads and/or collect certain information when you visit our websites. Advertising companies may use cookies to collect non-personally identifiable information during your visit to Work Truck Solutions in order to help show advertisements on other websites likely to be of interest to you. Learn more about this 'behavioral advertising' practice or opt-out of this use of your anonymous information at the National Advertising Initiative's website: https://www.networkadvertising.org

Your Information Choices

You can:

  • Review and edit your personal information through your Work Truck Solutions page
  • Control the messages you receive from Work Truck Solutions and other third parties
  • Tell us to close your account – you can always delete and close it yourself.

CHILDREN

We encourage parents to take an active interest in their children's use of the Internet. The Site is not designed to collect personal information from children who are under 13 years of age, and we do not intend to or knowingly collect such information. If you are under 13, you should not provide personal information on our Site.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their customer center and editing their personal information

SECURITY

We use reasonable security measures in an effort to prevent loss, misuse and alteration of information while it is under our control. We cannot, however, guarantee the protection of information against interception, misappropriation, misuse or alteration, nor can we promise that your information may be not be disclosed or accessed by accidental circumstances or by the unauthorized acts of others. Furthermore, we have no control over the security of other sites you might visit, interact with or do business with.


When you register for an account on the Site, we ask you to create a "username" and password. To protect the confidentiality of your personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the Site by any person using your password. Please advise us immediately if you believe your password has been misused or otherwise misappropriated.


CHOICE

To opt-out of receiving marketing or other promotional communications from us, or to access, change or delete your personal information maintained by us, we provide you with the following options: you may (1) follow the "Unsubscribe" instructions contained in the communication from us; (2) e-mail us at support@worktrucksolutions.com or (3) write to us at the following address with your request:


Work Truck Solutions

2485 Notre Dame Blvd Suite 370E

Chico, CA 95928


LIABILITY

Under no circumstances will WTS or companies using WTS services be liable in any way for any errors or omissions in content, or for any loss or damage of any kind incurred as a result of the use of any content, information or results posted, emailed or otherwise received or transmitted via the Site


YOUR COMMENTS

We welcome your feedback. If you have any comments or concerns about this Policy or would like to contact us for any reason, you may reach us via e-mail at support@worktrucksolutions.com.